FAQs

Our online booking system allows you to choose the confirmation method. You can select either manual confirmation or automatic confirmation by the system.

Yes, you can confirm or cancel a booking directly by selecting the Confirm or Cancel option in the booking email you receive.

Yes, you can print the contract directly from GOCARS.online booking system. The system automatically fills in the contract with booking details, allowing you to review, print, or send it electronically to the customer.

Yes, the customer can sign the contract digitally from their computer or mobile device, enabling a contactless vehicle handover process.

Yes, you can easily switch vehicles using the drag-and-drop function in the booking calendar, avoiding time-consuming procedures.

Yes, you can grant customers access to modify their bookings, such as cancellations, date changes, or adding extras, through our car rental booking software.

Yes, the payment section of the booking system provides detailed transaction history for every reservation.

Yes, you can adjust booking prices and apply discounts as required.

Yes, the fleet management system keeps a centralized customer database, including name, email, phone number, date of birth, address, and driver’s license details.

Yes, the Smart Reminders feature allows you to set up automated emails at specific times, providing customers with important booking information before and after their rental.

The available payment methods include:

• Credit Card (Eurobank, Alpha Bank, Piraeus Bank, Viva Wallet, and Stripe)
• Paypal
• Bank Transfer
• Credit Card Information Collection for Later Charging
• Cash on Delivery (Payment upon Vehicle Pickup)

Yes, this option is available through the Viva Wallet payment gateway. Simply select Viva Wallet as your payment provider and enable Google Pay and Apple Pay in the Viva Wallet settings.

Yes, you can apply different discounts for each payment method.

Yes, you can allow customers to split their payment between multiple payment options.

Yes, you can restrict payment methods based on the length of the booking.

Yes, the system includes a bulk price update tool via an Excel file, making it easy to adjust prices quickly.

Yes, you can configure custom discounts per vehicle type and date range using the Discounts feature in the booking system.

Yes, you can create a discount coupon and send it to your customer for use at checkout.

Yes, you can automatically send a discount coupon to every customer for future use.

Yes, you can view statistics by month, car type, or any custom time period you choose.

Yes, you can print any statistical or financial report using the report generation feature.

Yes, our platform is fully compatible with Google’s tracking standards, providing detailed insights into bookings originating from ads or other sources.

Yes, you can add extras (e.g., GPS, child seats, insurance upgrades) and set different prices per day or per booking.

Yes, you can create various insurance options and assign them to specific vehicle categories.

Yes, you can set custom delivery fees for each location and create a different pricing structure per season.

You can set a minimum rental duration for specific delivery locations.

Our booking system is ideal for car and motorcycle rental businesses, tailored to meet the needs of the Greek market.

It is a specialized online booking system that also includes fleet management features, such as insurance expiration reminders, vehicle inspections (KTEO), and damage tracking.

Yes, you can adjust rental prices based on driver age and restrict certain vehicles to specific age groups.

Yes, our system uses SSL security certificates and offers real-time protection to keep your data and customer information safe.

Yes, we provide full integration with the Wheels fleet management system.